North Central Utility

Home > FAQs


Parts Department

Q. Do you have a parts flyer available for monthly specials?
A. We have parts flyers available via direct mail, email or fax.

Q. Do you have parts sales/delivery vehicles that cover my area?
A. We have 12 parts route sales professionals that cover the State of Wisconsin. They make deliveries 5 days per week with products ranging from brake shoes, trailer body parts to antifreeze and windshield wiper fluid. Delivery depends on the size of the order and the space in the delivery vehicle.

Service Department

Q. Do you use brand name or genuine Utility parts for repairs?
A. All of our repairs are quoted with brand name or genuine Utility body parts. We will use non-brand name parts for a repair if asked to reduce the cost at the owner's request. It is our preference to use branded or genuine parts as they typically carry a redeemable warranty if the part fails.

Sales Department

Q. Are your used trailers sold with warranty?
A. Our used trailers are sold without warranty. We offer DOT inspections for a nominal fee. Late model trailers frequently pass the DOT inspection without any additional repairs. Older trailers sold for local and regional hauls or for storage may require additional repairs to pass the DOT inspection.

Q. Are the prices listed on your trailer inventory firm?
A. The prices posted on our inventory are reflective of the cost we have in the trailer and a profit that will allow us to service our customer after the sale. These prices may be negotiable for quantity purchases and primarily if our customer has seen the trailer.