Careers

Who We Are

As one of the largest, multi-location semi-trailer dealers, and the largest Utility Trailer Dealer in the nation, North Central Utility currently has 9 store locations throughout WI, MN and ND offering new and used trailer sales, heavy-duty parts as well as truck and trailer service.

What We Offer

Whether your passion is to serve in a sales, service or support role, we offer a variety of job opportunities that allow you to excel and advance in your career. Our valued team members are like family, and we’re committed to helping them succeed and providing a workplace environment that they will enjoy.

Benefits You'll Get

We offer a competitive wage and benefits package that includes health, dental and life insurance; 401k profit sharing plan, short and long term disability insurance, flexible benefit spending accounts and an excellent work environment with continued training for an opportunity to grow.

Who We Are

North Central Utility currently has 9 store locations throughout WI, MN and ND offering new and used trailer sales, heavy-duty parts as well as truck and trailer service.

What We Offer

Our valued team members are like family, and we’re committed to helping them succeed and providing a workplace environment that they will enjoy.

Benefits You'll Get

We offer a competitive wage and benefits package that includes health, dental and life insurance; 401k profit sharing plan, short and long term disability insurance, flexible benefit spending accounts and an excellent work environment with continued training for an opportunity to grow.

Listen to what our employees think!

Current Openings

Scroll through all of our openings.

Job Description

As a Service Manager, you will be on the front line of our business overseeing the incoming orders, evaluations and diagnosis of a wide range of Heavy Duty Trailer and Truck repairs.  Plan and manage comprehensive Service Department activities to meet or exceed sales goals.  Identify and train subordinates as you direct daily operations.  Meet with vendors and service providers as required.  A primary objective is to meet or exceed established sales, profit and growth objectives for the Service Department.  Acquire and retain customers by implementing sales and marketing programs and fulfill the Company’s commitment to deliver outstanding service to all customers.  Confirm and schedule repair work to meet or exceed industry standards, by implementing innovative and cost/effective service products and repair procedures.  Eliminate work related injuries by following approved repair procedures and safety standards.

This is a Monday through Friday position, hours 7:30 AM to 5 PM.

 Job Details:

  • As the Service Manager, provide management, supervisory, invoicing and customer service for the Service Department.
  • Responsible for implementing, monitoring and maintaining established company and industry service standards in Service Orders for the Customers.
  • Ensure company and industry safety and service operation standards are maintained by the Service Technicians.
  • Provide high level of customer satisfaction in customer service, invoicing and communication.
  • Manage incoming phone calls in Service Department, responding to Customer Orders daily. Document details of work orders from businesses and owner operators in the heavy duty service industry.
  • Monitor all incoming Service Department customer inquiries by phone and in person. Ensure prompt response to for customer satisfaction;
  • Initiate and process all invoices for Service Orders; adjust or collect for all orders/invoices (e.g. current and outstanding).
  • Contact customers for adjustments to original Service Orders when additional service work is warranted. Provide written estimates for parts and service (e.g. hourly service rates incorporated).  Obtain and incorporate parts numbers and cost from Parts Department for all written Service Orders and Service Adjustment documentation.
  • Responsible for receiving and resolving any-and-all customer complaints regarding work completed/work orders from the Service Department.
  • Discuss customer concerns with the Service Operations Manager and return the call to the customer same day whenever possible with resolution.
  • Order safety equipment (excluding tools) for Service Technicians.

 Requirements:

  • Minimum of a High School Diploma required.
  • 5 years Heavy Duty Service Trucks/Trailers experience required.
  • Supervisory and leadership experience is required.
  • Effective communication skills utilized when communicating with customers, employees and vendors
  • Ability to read, interpret work orders, assign work, prioritize work orders and completion, as well as maintain an efficient flow of internal procedures and documentation.

Benefits:

  • Attractive compensation package including health, dental, and vision insurance within 90 days of start
  • FSA Section 125 programs/coverage within 90 days of start
  • Company paid Basic Life Insurance, Accidental Death and Dismemberment, plus Short-Term Disability benefits
  • 401(k) following 6 months of service; fully vested within 6 years
  • Paid Time Off (PTO) accrual starts on day one
  • A competitive salary package based on experience

Job Description

As a Service Manager you’ll be on the front line of our business seeing all sort of repairs. Plan, direct, motivate and manage activities of the Service Department to meet or exceed sales goals. Identify and train subordinates and manage daily operations. Meet with vendors and service providers as required. Meet or exceed established sales, profit and growth objective for the Service Department. Acquire and retain customers by implementing sales and marketing programs and fulfill the Company’s commitment to deliver outstanding service to all customers. Schedule repair work to meet or exceed industry standards by implementing innovative and cost/effective service products and repair procedures. Eliminate work related injuries by following approved repair procedures and safety standards. This is a Monday through Friday position, hours 7:30 AM to 5 PM.

Job Details:  

  • Ensure Company policies are followed with regards to recruiting, hiring, training and disciplinary actions
  • Ensure governmental requirements and documentation are followed with regard to work procedures, training and record keeping on hazardous materials and safety programs
  • Maintain ongoing communication with Utility Manufacturing concerning warranty procedures and documentation
  • Insure service work is reimbursed promptly
  • Attend Service Manager meetings and Training Seminars as required
  • Advise the Service Operation Manager of desired training for subordinates and self    
  • Make specific expense recommendations for tools and equipment
  • Review Company reports to ensure Service Department Sales and expenses are meeting or exceeding company standards
  • Review customer work status report quarterly and communicate status to Service Operations Manager
  • Formally review the performance of all service and direct subordinates once per year using company reports
  • Maintain verbal communication with Service Operation Manager regarding market conditions and other factors affecting the progress an profitability of the Service Dept.
  • Assist Service Operation Manager in developing and initiating customer appreciation events to include (business lunches, trade shows, gifts, customer outings)
  • Maintain strong communication and business relationship with Insurance Adjusters in regarding to existing and future insurance work
  • Co-ordinate with Parts and Sales Department on Special quotes
  • Keep abreast of how and what competition is doing or not doing. (i.e. competitive rates, wages, new services and growth)
  • Ensure the shop, equipment and vehicles are properly maintained and good conditions
  • Ensure Mechanics’ tools are in safe and good condition

 Requirements:

  • 5 years in Management/Service of Heavy Duty Parts Operations for the Semi-Trailer or Truck industry
  • Supervisory experience strongly preferred 
  • Strong communication skills to deal with customers, employees and vendors
  • Valid driver’s license with clean driving record
  • Excellent interpersonal and management skills
  • Team leader
  • Excellent organizational skills

Benefits:

  • Attractive compensation package including health, dental, and vision insurance within 90 days of start 
  • FSA Section 125 programs/coverage within 90 days of start 
  • 401(k) within 6 months and fully vested within 6 years 
  • PTO accrual starts on day one 
  • A competitive salary package based on experience 

North Central Utility is one of the largest semi-trailer dealers in the world helping support the transportation industry and the critical movement of goods.  A large portion of our business helps support refrigerated carriers that transport temperature sensitive food and materials throughout North America.  We are seeking experienced service technicians to perform all aspects of semi-trailer maintenance and repair including occasionally truck work.

Hours: 8:00 AM to 4:30 PM Monday thru Friday

JOB DETAILS:

Perform diagnostics, repairs and modifications of the following for all makes and models of semi-trailers:

  • Air suspensions
  • ABS brake systems
  • Drum & disc brake systems
  • Wheel ends
  • Body work (side panel, roof, rail & x-bars)
  • Air & electrical systems
  • Welding
  • DOT Inspections
  • Diagnose and provide recommendations on repairs
  • Accurately record description and hours of all work performed on RO’s
  • Learn and follow NCU best practices for correct & efficient repairs
  • Learn and follow NCU safety best practices
  • Perform additional duties as needed

REQUIREMENTS:

  • Has basic tool set
  • 2+ years minimum experience working on semi-tractors and/or trailers
  • Can demonstrate knowledge of basic welding and metal cutting procedures
  • Certified to perform DOT inspections (or able to pass certification test)
  • Some experience with air, electrical and ABS systems on trailers
  • Positive attitude and team player
  • Be helpful and considerate to co-workers and customers
  • Maintain a clean, safe and clutter free workspace at all times
  • Desire for long-term opportunity to learn and succeed
  • Ready to work at start of shift
  • Dress appropriately
  • Able to follow work instructions and direction from supervisor
  • Forklift certified (or able to become certified)
  • Able to move trailers in and out of shop with yard truck
  • Assist other service team members as needed
  • Attend training seminars as requested

BENEFITS:

  • Medical, dental, vision, disability and life insurance
  • Flexible spending account – FSA Section 125 program
  • 401k with employer match & profit sharing
  • Paid vacation, holidays and sick days
  • Training and professional development
  • Competitive wage based on experience with individual and team performance based incentive pay
  • Clean shop with advanced tooling
  • Safety boot and tool subsidies
  • Uniforms

Job Description

As a working Shop Foreman, you’ll be assigning a wide range of service and repairs for a heavy duty trailers and trucks.  Oversee the ongoing activities of the 2nd Shift Service Technicians to maintain optimum diagnosis, service and delivery of varied repairs, replacements and improvements as required.  Motivate, train and develop service technicians in their daily operations. Schedule repair work to meet or exceed industry standards by implementing innovative and cost/effective service products and repair procedures. Eliminate work related injuries by following approved repair procedures and safety standards.

This is a Monday through Friday 2nd Shift Position; Hours 1:30 PM to 10:00 PM.

 Job Details:

  • As the Shop Foreman, provide management, supervisory, invoicing and customer service for the Service Department.
  • Responsible for implementing, monitoring and maintaining established company and industry service standards in Service Orders for the Customers.
  • Ensure company and industry safety and service operation standards are maintained by the Service Technicians.
  • Provide high level of customer satisfaction in customer service, invoicing and communication.
  • Manage incoming phone calls in Service Department, responding to Customer Orders daily. Document details of work orders from businesses and owner operators in the heavy duty service industry.
  • Monitor all incoming Service Department customer inquiries by phone and in person. Ensure prompt response to for customer satisfaction;
  • Initiate and process all invoices for Service Orders; adjust or collect for all orders/invoices (e.g. current and outstanding).
  • Contact customers for adjustments to original Service Orders when additional service work is warranted. Provide written estimates for parts and service (e.g. hourly service rates incorporated).  Obtain and incorporate parts numbers and cost from Parts Department for all written Service Orders and Service Adjustment documentation.
  • Responsible for receiving and resolving any-and-all customer complaints regarding work completed/work orders from the Service Department.
  • Discuss customer concerns with the Service Manager and return the call to the customer same day whenever possible with resolution.
  • May order safety equipment (excluding tools) for Service Technicians.

 Requirements:

  • 2-5 years in Heavy Duty Service Trucks/Trailers experience required.
  • Supervisory and leadership experience preferred.
  • Effective communication skills utilized when communicating with customers, employees and vendors
  • Prior forklift experience required; on-the-job certification provided by NCU prior to forklift access.
  • Valid driver’s license with clean driving record

Benefits:

  • Attractive compensation package including health, dental, and vision insurance within 90 days of start 
  • FSA Section 125 programs/coverage within 90 days of start 
  • 401(k) following 6 months of service; fully vested within 6 years
  • Paid Time Off (PTO) accrual starts on day one
  • A competitive salary package based on experience

North Central Utility is one of the largest semi-trailer dealers in the world helping support the transportation industry and the critical movement of goods.  A large portion of our business helps support refrigerated carriers that transport temperature sensitive food and materials throughout North America.  We are seeking experienced service technicians to perform all aspects of semi-trailer maintenance and repair including occasionally truck work.

Hours: 1st 7:00 AM to 3:30 PM Monday thru Friday

JOB DETAILS:

Perform diagnostics, repairs and modifications of the following for all makes and models of semi-trailers:

  • Air suspensions
  • ABS brake systems
  • Drum & disc brake systems
  • Wheel ends
  • Body work (side panel, roof, rail & x-bars)
  • Air & electrical systems
  • Welding
  • DOT Inspections
  • Diagnose and provide recommendations on repairs
  • Accurately record description and hours of all work performed on RO’s
  • Learn and follow NCU best practices for correct & efficient repairs
  • Learn and follow NCU safety best practices
  • Perform additional duties as needed

REQUIREMENTS:

  • Has basic tool set
  • 2+ years minimum experience working on semi-tractors and/or trailers
  • Can demonstrate knowledge of basic welding and metal cutting procedures
  • Certified to perform DOT inspections (or able to pass certification test)
  • Some experience with air, electrical and ABS systems on trailers
  • Positive attitude and team player
  • Be helpful and considerate to co-workers and customers
  • Maintain a clean, safe and clutter free workspace at all times
  • Desire for long-term opportunity to learn and succeed
  • Ready to work at start of shift
  • Dress appropriately
  • Able to follow work instructions and direction from supervisor
  • Forklift certified (or able to become certified)
  • Able to move trailers in and out of shop with yard truck
  • Assist other service team members as needed
  • Attend training seminars as requested

BENEFITS:

  • Medical, dental, vision, disability and life insurance
  • Flexible spending account – FSA Section 125 program
  • 401k with employer match & profit sharing
  • Paid vacation, holidays and sick days
  • Training and professional development
  • Competitive wage based on experience with individual and team performance based incentive pay
  • Clean shop with advanced tooling
  • Safety boot and tool subsidies
  • Uniforms

North Central Utility is one of the largest semi-trailer dealers in the world helping support the transportation industry and the critical movement of goods.  A large portion of our business helps support refrigerated carriers that transport temperature sensitive food and materials throughout North America.  We are seeking experienced service technicians to perform all aspects of semi-trailer maintenance and repair including occasionally truck work.

Hours: 8:00 AM to 4:30 PM   Monday thru Friday

JOB DETAILS:

Perform diagnostics, repairs and modifications of the following for all makes and models of semi-trailers:

  • Air suspensions
  • ABS brake systems
  • Drum & disc brake systems
  • Wheel ends
  • Body work (side panel, roof, rail & x-bars)
  • Air & electrical systems
  • Welding
  • DOT Inspections
  • Diagnose and provide recommendations on repairs
  • Accurately record description and hours of all work performed on RO’s
  • Learn and follow NCU best practices for correct & efficient repairs
  • Learn and follow NCU safety best practices
  • Perform additional duties as needed

REQUIREMENTS:

  • Has own tools
  • 4+ year experience working with semi-trailers
  • Certified to perform DOT inspections (or able to pass certification test)
  • Can demonstrate proficiency with all types of welding (i.e.- aluminum, mild steel and stainless steel); Mig welding
  • Positive attitude and team player
  • Be helpful and considerate to co-workers and customers
  • Maintain a clean, safe and clutter free workspace at all times
  • Desire for long-term opportunity to learn and succeed
  • Ready to work at start of shift
  • Dress appropriately
  • Complete work within suggested repair times
  • Able to operate a forklift and standard transmission vehicles
  • Assist other service team members as needed
  • Attend training seminars as requested

BENEFITS:

  • Medical, dental, vision, disability and life insurance
  • Flexible spending account – FSA Section 125 program
  • 401k with employer match & profit sharing
  • Paid vacation, holidays and sick days
  • Continued training for professional growth
  • Competitive wage based on experience with individual and team performance based incentive pay
  • Clean shop with advanced tooling
  • Safety boot and tool subsidies
  • Uniforms

North Central Utility is one of the largest semi-trailer dealers in the world helping support the transportation industry and the critical movement of goods.  A large portion of our business helps support refrigerated carriers that transport temperature sensitive food and materials throughout North America.  We are seeking experienced service technicians to perform all aspects of semi-trailer maintenance and repair including occasionally truck work.

Hours: 8:00 AM to 4:30 PM   Monday thru Friday

JOB DETAILS:

Perform diagnostics, repairs and modifications of the following for all makes and models of semi-trailers:

  • Air suspensions
  • ABS brake systems
  • Drum & disc brake systems
  • Wheel ends
  • Body work (side panel, roof, rail & x-bars)
  • Air & electrical systems
  • Welding
  • DOT Inspections
  • Diagnose and provide recommendations on repairs
  • Accurately record description and hours of all work performed on RO’s
  • Learn and follow NCU best practices for correct & efficient repairs
  • Learn and follow NCU safety best practices
  • Perform additional duties as needed

REQUIREMENTS:

  • Has own tools
  • 4+ year experience working with semi-trailers
  • Certified to perform DOT inspections (or able to pass certification test)
  • Can demonstrate proficiency with all types of welding (i.e.- aluminum, mild steel and stainless steel); Mig welding
  • Positive attitude and team player
  • Be helpful and considerate to co-workers and customers
  • Maintain a clean, safe and clutter free workspace at all times
  • Desire for long-term opportunity to learn and succeed
  • Ready to work at start of shift
  • Dress appropriately
  • Complete work within suggested repair times
  • Able to operate a forklift and standard transmission vehicles
  • Assist other service team members as needed
  • Attend training seminars as requested

BENEFITS:

  • Medical, dental, vision, disability and life insurance
  • Flexible spending account – FSA Section 125 program
  • 401k with employer match & profit sharing
  • Paid vacation, holidays and sick days
  • Continued training for professional growth
  • Competitive wage based on experience with individual and team performance based incentive pay
  • Clean shop with advanced tooling
  • Safety boot and tool subsidies
  • Uniforms

North Central Utility is one of the largest semi-trailer dealers in the world helping support the transportation industry and the critical movement of goods.  A large portion of our business helps support refrigerated carriers that transport temperature sensitive food and materials throughout North America.  We are seeking experienced service technicians to perform all aspects of semi-trailer maintenance and repair including occasionally truck work.

Hours: 8:00 AM to 4:30 PM Monday thru Friday

JOB DETAILS:

Perform diagnostics, repairs and modifications of the following for all makes and models of semi-trailers:

  • Air suspensions
  • ABS brake systems
  • Drum & disc brake systems
  • Wheel ends
  • Body work (side panel, roof, rail & x-bars)
  • Air & electrical systems
  • Welding
  • DOT Inspections
  • Diagnose and provide recommendations on repairs
  • Accurately record description and hours of all work performed on RO’s
  • Learn and follow NCU best practices for correct & efficient repairs
  • Learn and follow NCU safety best practices
  • Perform additional duties as needed

REQUIREMENTS:

  • Has basic tool set
  • 2+ years minimum experience working on semi-tractors and/or trailers
  • Can demonstrate knowledge of basic welding and metal cutting procedures
  • Certified to perform DOT inspections (or able to pass certification test)
  • Some experience with air, electrical and ABS systems on trailers
  • Positive attitude and team player
  • Be helpful and considerate to co-workers and customers
  • Maintain a clean, safe and clutter free workspace at all times
  • Desire for long-term opportunity to learn and succeed
  • Ready to work at start of shift
  • Dress appropriately
  • Able to follow work instructions and direction from supervisor
  • Forklift certified (or able to become certified)
  • Able to move trailers in and out of shop with yard truck
  • Assist other service team members as needed
  • Attend training seminars as requested

BENEFITS:

  • Medical, dental, vision, disability and life insurance
  • Flexible spending account – FSA Section 125 program
  • 401k with employer match & profit sharing
  • Paid vacation, holidays and sick days
  • Training and professional development
  • Competitive wage based on experience with individual and team performance based incentive pay
  • Clean shop with advanced tooling
  • Safety boot and tool subsidies
  • Uniforms